How do I contact Tweeks Cycles?

Customer Service
If you have a query regarding an order you have placed with us our Customer Service team will be happy to help. They can be contacted by the following:

E-mail: customerservice@tweekscycles.com we aim to respond as quickly and as informatively as possible.

Telephone: 0844 499 5252 (Lo-Call rate number) If calling from outside the UK please use +44 1978 663001.

Fax: +44 1978 664467

Phone lines are open Monday to Saturday, 8.30am to 5.30pm.

Calls may be recorded for training purposes

Please note we have an FAQ (Frequently Asked Questions) section on our website. Please check this for your answer before calling our Customer Service team.

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Sales Enquiry
If you require more information about a product on our website we have our dedicated cycle sales team available to provide you with any assistance and technical information you may require. They can be contacted as follows:

E-mail: sales@tweekscycles.com we aim to respond as quickly and as informatively as possible.

Telephone: 0844 499 5656 (Lo-Call rate number) If calling from outside the UK please use +44 1978 660003

Fax: +44 1978 664467

Phone lines are open Monday to Saturday, 8.30am to 5:30pm.

Calls may be recorded for training purposes

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Showroom Opening Hours: Monday to Saturday, 8.30am to 5.30pm.
(Bank Holidays: 10:00am - 4:00pm)

Address any correspondence to:

Tweeks Cycles
75 Ash Rd South
Wrexham Industrial Estate
Wrexham
North Wales
LL13 9UG

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How To Find Us
We’re located in Wrexham, North Wales. Approximately 20min drive from Chester, 45min from Manchester, 2hrs from Birmingham, 4hrs from London and 5hrs from Edinburgh, click the 'View Larger Map' link below to obtain directions.

View Larger Map