Contact Us

Even though we try our best to make shopping with Tweeks Cycles as simple and stress-free as possible, we understand that from time to time you may have questions.

Most of the answers to our frequently asked questions can be found on our FAQ's page but if you still can't find the answer that you are looking for then please feel free to use one of the ways listed below to get in touch.

Sales Enquiries

For telephone sales, product queries or for arranging product demonstrations please contact our sales team.

Opening Hours:
Monday - Friday: 8.30am - 5pm
Saturday: 9am - 4pm

call us: 01978 660003

email: [email protected]

Customer Service Enquiries

For order enquiries, questions regarding dispatch and any other questions regarding existing orders, please contact our customers services team.

For returns information please visit our dedicated returns page.

call us: 01978 663001

email: [email protected]

Our customer service department is open Monday to Friday from 8:30am to 5pm. At the weekend or outside of these hours you can contact us via email and we will answer your enquiry as soon as possible during our normal working hours. Before doing so please check your emails for order confirmations, product updates, and despatch confirmations that include tracking information for all carriage services which allow this facility, this means that parcels can be tracked 24/7 by visiting the carrier’s website with this information to hand. Technical queries which require input from the manufacturer cannot be answered outside of Monday to Friday due to their availability.

Come and Visit Us

We're located just outside of Wrexham, North Wales on the Wrexham Industrial Estate. Tweeks Cycles is part of the Demon Tweeks group and is based within the Demon Tweeks superstore.

Learn more about our store and facilities

Tweeks Cycles

75 Ash Road South,
Wrexham Industrial Estate,
North Wales,
LL13 9UG

Opening Hours

Monday - Friday: 8.30am - 5pm
Saturday: 9am - 4pm
Sunday: CLOSED
Bank Holidays: CLOSED