Like much of the cycle industry we are continuing to see unprecedented levels of demand for products and all of us at Tweeks Cycles have been working incredibly hard to secure much greater levels of stock to satisfy orders and get products out to customers. Much of this increased stock holding is now landing in our warehouse and any backlogs are being cleared.
Due to this unprecedented demand, some of our suppliers and delivery partners are experiencing delays across their logistic networks and demand for updates from our customer service team is exceptionally high.
An increased number of staff are now contacting customers who have emailed for updates on deliveries and all emails will be answered as soon as physically possible. Orders are being fulfilled at a much higher rate than previously so please bear with us during this time and only make contact on a single email to avoid multiple entries in our system to allow us to deal with any enquiries as quickly as possible.
Delivery Costs
Want delivery to a different country?
UK Mainland Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery for orders under £29.99 | from £0.59 | 2-3 working days from day of despatch |
| Standard Delivery for orders over £29.99 | Free | |
| Express Delivery | from £0.83 | Order before 4.30pm Monday to Friday for next working day delivery |
| Special Delivery | from £11.94 | |
| Click & Collect | from £5.94 | Collect your parcel from a local post office. 2 - 3 working days from day of despatch |
Click and collect in our Wrexham store
This new service is available at the checkout at the point at which you choose a carrier service for your order. Under "Special Delivery Options" select "Click and Collect" then checkout as normal. When all of the items on your order are available a member of our team will pick them and then call you to confirm your order is now complete and available for collection.
Payment will be taken ahead of your arrival but your order will not be released until we are able to verify you are in possession of the same card from which the payment was taken and you must also present photo id with your name and address matching the card so a driving licence or passport, for those customers using Paypal we will ask you to provide photo id with your name and address such as a driving licence or passport.
Please don't travel ahead of receiving the confirmation call from us and we will endeavour to make the process as quick and efficient as possible.
Guernsey Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery | from £0.59 | 4-5 working days from day of despatch |
| Express Delivery | from £0.83 | 2-3 working days from day of despatch |
Isle of Man Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery for orders under £29.99 | from £0.59 | 5-6 working days from day of despatch |
| Standard Delivery for orders over £29.99 | Free | |
| Express Delivery | from £0.83 | 2-3 working days from day of despatch |
Northern Ireland Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery for orders under £29.99 | from £0.59 | 5-6 working days from day of despatch |
| Standard Delivery for orders over £29.99 | Free | |
| Express Delivery | from £0.83 | 2-3 working days from day of despatch |
Scottish Isle & Highlands Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery for orders under £29.99 | from £0.59 | 5-6 working days from day of despatch |
| Standard Delivery for orders over £29.99 | Free | |
| Express Delivery | from £0.83 | 2-3 working days from day of despatch |
Autralia Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from $10.99 | 5 - 7 working days from day of despatch |
| Parcelforce | from $39.45 | 3 - 8 working days from day of despatch |
| UPS Express | from $19.75 | 2 - 4 working days from day of despatch |
Canada Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from $11.00 | 5 - 7 working days from day of despatch |
| P2P | from $3.03 | 6 - 12 working days from day of despatch |
| Parcelforce | from $42.60 | 3 - 8 working days from day of despatch |
| UPS Express | from $30.86 | 2 - 12 working days from day of despatch |
China Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.35 | 5 - 7 working days from day of despatch |
| P2P | from £1.45 | 6 - 12 working days from day of despatch |
| Parcelforce | from £22.67 | 3 - 8 working days from day of despatch |
| UPS Express | from £19.75 | 2 - 4 working days from day of despatch |
Denmark Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €3.28 | 4 - 6 working days from day of despatch |
| Parcelforce | from €14.25 | 2 - 3 working days from day of despatch |
| UPS Express | from €12.79 | 1 - 3 working days from day of despatch |
Finland Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €2.07 | 6 - 12 working days from day of despatch |
| Parcelforce | from €25.20 | 4 - 6 working days from day of despatch |
| UPS Express | from €12.79 | 1 - 3 working days from day of despatch |
France Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €2.43 | 4 - 6 working days from day of despatch |
| Parcelforce | from €12.97 | 2 - 3 working days from day of despatch |
| UPS Express | from €11.49 | 1 - 3 working days from day of despatch |
Germany Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €2.60 | 4 - 6 working days from day of despatch |
| Parcelforce | from €10.79 | 2 - 3 working days from day of despatch |
| UPS Express | from €11.49 | 1 - 3 working days from day of despatch |
Greece Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.35 | 3 - 5 working days from day of despatch |
| P2P | from €1.93 | 4 - 6 working days from day of despatch |
| Parcelforce | from €34.51 | 4 - 6 working days from day of despatch |
| UPS Express | from €12.79 | 1 - 3 working days from day of despatch |
Hong Kong Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.47 | 5 - 7 working days from day of despatch |
| P2P | from £1.22 | 6 - 12 working days from day of despatch |
| Parcelforce | from £22.67 | 3 - 8 working days from day of despatch |
| UPS Express | from £19.75 | 2 - 4 working days from day of despatch |
Ireland Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €4.07 | 4 - 6 working days from day of despatch |
| Parcelforce | from €10.45 | 2 - 3 working days from day of despatch |
| UPS Express | from €11.47 | 1 - 3 working days from day of despatch |
Italy Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.35 | 2 - 7 working days from day of despatch |
| P2P | from €2.14 | 6 - 12 working days from day of despatch |
| Parcelforce | from €17.56 | 3 - 5 working days from day of despatch |
| UPS Express | from €12.79 | 1 - 3 working days from day of despatch |
Japan Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from ¥941 | 2 - 7 working days from day of despatch |
| P2P | from ¥289 | 6 - 12 working days from day of despatch |
| Parcelforce | from ¥3,174 | 3 - 5 working days from day of despatch |
| UPS Express | from ¥2,824 | 2 - 4 working days from day of despatch |
Netherlands Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €3.94 | 4 - 6 working days from day of despatch |
| Parcelforce | from €9.55 | 2 - 3 working days from day of despatch |
| UPS Express | from €11.47 | 1 - 3 working days from day of despatch |
New Zealand Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.47 | 5 - 7 working days from day of despatch |
| P2P | from £2.55 | 6 - 12 working days from day of despatch |
| Parcelforce | from £22.67 | 4 - 8 working days from day of despatch |
| UPS Express | from £21.48 | 2 - 4 working days from day of despatch |
Norway Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.09 | 3 - 5 working days from day of despatch |
| P2P | from €4.23 | 4 - 6 working days from day of despatch |
| Parcelforce | from €32.88 | 4 - 8 working days from day of despatch |
| UPS Express | from €19.97 | 1 - 3 working days from day of despatch |
Russia Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.33 | 5 - 7 working days from day of despatch |
| P2P | from £1.61 | 6 - 12 working days from day of despatch |
| Parcelforce | from £29.69 | 4 - 10 working days from day of despatch |
Singapore Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.47 | 5 - 7 working days from day of despatch |
| P2P | from £1.22 | 6 - 12 working days from day of despatch |
| Parcelforce | from £22.67 | 3 - 8 working days from day of despatch |
| UPS Express | from £19.75 | 2 - 4 working days from day of despatch |
South Africa Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.35 | 5 - 7 working days from day of despatch |
| P2P | from £1.56 | 6 - 12 working days from day of despatch |
| Parcelforce | from £24.66 | 3 - 8 working days from day of despatch |
| UPS Express | from £19.75 | 2 - 4 working days from day of despatch |
Spain Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.09 | 3 - 5 working days from day of despatch |
| P2P | from €2.71 | 4 - 6 working days from day of despatch |
| Parcelforce | from €14.16 | 3 - 5 working days from day of despatch |
| UPS Express | from €13.66 | 1 - 3 working days from day of despatch |
Sweden Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €2.70 | 4 - 6 working days from day of despatch |
| Parcelforce | from €16.42 | 3 - 5 working days from day of despatch |
| UPS Express | from €13.66 | 1 - 3 working days from day of despatch |
Switzerland Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from €7.21 | 3 - 5 working days from day of despatch |
| P2P | from €2.33 | 4 - 6 working days from day of despatch |
| Parcelforce | from €19.80 | 3 - 8 working days from day of despatch |
| UPS Express | from €19.97 | 1 - 3 working days from day of despatch |
USA Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from $8.48 | 5 - 7 working days from day of despatch |
| P2P | from $2.33 | 6 - 12 working days from day of despatch |
| Parcelforce | from $31.58 | 2 - 4 working days from day of despatch |
| UPS Express | from $17.89 | 2 - 4 working days from day of despatch |
Rest of World Delivery Prices
| Delivery Type | Cost | Estimated Delivery Time |
|---|---|---|
| Royal Mail | from £6.33 | 5 - 7 working days from day of despatch |
| P2P | from £1.16 | 6 - 12 working days from day of despatch |
| Parcelforce | from £8.53 | 3 - 10 working days from day of despatch |
| UPS Express | from £10.24 | 2 - 6 working days from day of despatch |
Delivery FAQs
Why can't I purchase liquids & pressurised goods?
Liquids and pressurised goods cannot be shipped outside of the UK (unfortunately this includes ROI, Channel Islands and Northern Ireland although they can be shipped on non Express service) due to them being classed as hazardous when being transported via air freight. For more information please visit Parcelforce Prohibitions & Restrictions
I've paid for express delivery why has my order not arrived?
Once a selection has been made on the product page a stock message will have appeared in green under the 'Add to Basket' button indicating whether the product was in stock or not. The stock message is also shown beneath each product on the basket page. In stock products are available for immediate despatch however delivery times vary depending on type of products and service selected. For more information on the status of your order please contact out customer service team on 01978 663001.
My tracking number does not work, why?
Tracking numbers rely on the delivery agents updating their systems so please allow up to one working day for the tracking number to be updated. If after this period the tracking number is still not working please contact out customer service team on 01978 663001.
Will I have to pay customs charges in my country?
If your delivery address is outside of the UK or EEC, you may have to pay import duties and taxes, which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information.