Like much of the cycle industry we are continuing to see unprecedented levels of demand for products and all of us at Tweeks Cycles have been working incredibly hard to secure much greater levels of stock to satisfy orders and get products out to customers. Much of this increased stock holding is now landing in our warehouse and any backlogs are being cleared.

Due to this unprecedented demand, some of our suppliers and delivery partners are experiencing delays across their logistic networks and demand for updates from our customer service team is exceptionally high.

An increased number of staff are now contacting customers who have emailed for updates on deliveries and all emails will be answered as soon as physically possible. Orders are being fulfilled at a much higher rate than previously so please bear with us during this time and only make contact on a single email to avoid multiple entries in our system to allow us to deal with any enquiries as quickly as possible.