Like much of the cycle industry we are continuing to see unprecedented levels of demand for products and all of us at Tweeks Cycles have been working incredibly hard to secure much greater levels of stock to satisfy orders and get products out to customers. Much of this increased stock holding is now landing in our warehouse and any backlogs are being cleared.
Due to this unprecedented demand, some of our suppliers and delivery partners are experiencing delays across their logistic networks and demand for updates from our customer service team is exceptionally high.
An increased number of staff are now contacting customers who have emailed for updates on deliveries and all emails will be answered as soon as physically possible. Orders are being fulfilled at a much higher rate than previously so please bear with us during this time and only make contact on a single email to avoid multiple entries in our system to allow us to deal with any enquiries as quickly as possible.
Most of the answers to our frequently asked questions can be found on our FAQ's page but if you still can't find the answer that you are looking for then please feel free to use one of the ways listed below to get in touch.
For telephone sales, product queries or for arranging product demonstrations please contact our sales team.
Customer Service Enquiries
For order enquiries, questions regarding returns and any other questions regarding existing orders, please contact our customers services team.
Come and Visit Us
We're located just outside of Wrexham, North Wales on the Wrexham Industrial Estate. Tweeks Cycles is part of the Demon Tweeks group and is based within the Demon Tweeks superstore.
75 Ash Road South,
Wrexham Industrial Estate,
Monday - Saturday: 8.30am - 5.30pm
May Bank Holidays (Monday 6th & 27th): CLOSED