|Delivery & Returns|
|Delivery Service||Below £9||Over £9||Delivery Time|
|Standard UK Delivery||£1.99||FREE||2-3 working days from day of despatch|
|UK Next Day Delivery||From £5.99||Order before 4.30pm Monday to Thursday to be shipped by courier
for next working day delivery
|Bikes||FREE||Built and despatched in 5 working days|
|Click & Collect||From £5.94||Collect your parcel from a local post office. 2 - 3 working days from day of despatch|
PLEASE NOTE: Orders will only be despatched when all items come into stock. Delivery times quoted apply from when the items come into stock. A confirmation e-mail will be sent at point of despatch and you will be able to track your order on-line where applicable.
If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended.
With the experience and ability of shipping to over 200 countries you can trust Tweeks Cycles to deliver anywhere in the World.
|Country||Royal Mail||Parcelforce||UPS Express|
|Price From||Delivery Time||Price From||Delivery Time||Price From||Delivery Time|
|Australia||£10.49||5 - 7 working days||£21.34||3 - 8 working days||£24.61||2 - 4 working days|
|Canada||£10.60||5 - 7 working days||£23.68||3 - 8 working days||£22.82||2 - 4 working days|
|China||£10.49||5 - 7 working days||£21.34||3 - 8 working days||£24.61||2 - 4 working days|
|Denmark||£12.28||3 - 5 working days||£20.10||2 - 3 working days||£19.42||1 - 3 working days|
|Finland||£12.28||3 - 5 working days||£37.74||4 - 6 working days||£19.42||1 - 3 working days|
|France||£12.28||3 - 5 working days||£18.44||2 - 3 working days||£18.71||1 - 3 working days|
|Germany||£12.28||3 - 5 working days||£17.32||2 - 3 working days||£18.71||1 - 3 working days|
|Greece||£13.02||3 - 5 working days||£43.38||4 - 6 working days||£19.42||1 - 3 working days|
|Hong Kong||£10.60||5 - 7 working days||£21.34||3 - 8 working days||£24.61||2 - 4 working days|
|Ireland||£12.28||3 - 5 working days||£13.14||2 - 3 working days||£16.78||1 - 3 working days|
|Italy||£13.02||3 - 5 working days||£26.68||3 - 5 working days||£19.42||1 - 3 working days|
|Japan||£11.17||5 - 7 working days||£21.34||3 - 5 working days||£24.61||2 - 4 working days|
|Netherlands||£12.28||3 - 5 working days||£16.90||2 - 3 working days||£16.78||1 - 3 working days|
|New Zealand||£10.60||5 - 7 working days||£21.34||4 - 8 working days||£26.54||2 - 4 working days|
|Norway||£10.10||3 - 5 working days||£34.45||4 - 8 working days||£22.46||1 - 3 working days|
|Russia||£10.10||5 - 7 working days||£27.32||4 - 10 working days|
|Singapore||£10.60||5 - 7 working days||£21.34||3 - 8 working days||£24.61||2 - 4 working days|
|South Africa||£10.49||5 - 7 working days||£23.67||3 - 8 working days||£24.61||2 - 4 working days|
|Spain||£12.12||3 - 5 working days||£28.28||3 - 5 working days||£19.42||1 - 3 working days|
|Sweden||£12.28||3 - 5 working days||£24.96||3 - 5 working days||£19.42||1 - 3 working days|
|Switzerland||£12.28||3 - 5 working days||£24.9||3 - 5 working days||£26.95||1 - 3 working days|
|USA||£10.60||5 - 7 working days||£23.68||2 - 4 working days||£17.80||2 - 4 working days|
|Rest of World||£12.12||5 - 7 working days||£25.61||3 - 10 working days||£16.78||2 - 6 working days|
PLEASE NOTE: Royal Mail Airmail is only available on parcels up to 2kg.
The price of Parcelforce for Europe is based on the weight of the order, while outside of Europe it is based on product dimensions. UPS Express delivery is also based on product dimensions.
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 365 days of receipt. Subject to the following conditions:
You must obtain a Returns Authorisation Number and form before returning any goods.
Please contact our Customer Service Department for this - 01978 663 001 or firstname.lastname@example.org
Once you have a Returns Authorisation Number you can then download our returns form to fill in and send back alongside your item(s).
Tweeks Cycles are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.
Please advise our Customer Service Department of any problems with shortages or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.
On any non stock special order item we reserve the right to charge a deposit of £100.00 or 50% of order value to the customers credit/debit card, which is non returnable in the event of cancellation, based upon the customers implicit instructions to order the goods on their behalf.
Please contact our customer service department, quoting your customer account number and order number if you have any questions or queries. You can do this by telephone directly on 01978 663 001 or email email@example.com.
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